Effective Date: June 11, 2026
Who we are
Pinpoint Mechanical (“we”, “us”, or “our”) is committed to protecting the privacy of individuals who visit our website or contact us for services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you visit our website or reach out to us:
Personal Information you provide directly:
- Your name
- Email address
- Any details you include in a contact or quote request form
Information collected automatically:
- IP address and general location data
- Browser type and version
- Pages visited and time spent on our site
- Referring website or search terms
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Provide estimates, schedule appointments, and deliver services
- Improve our website and the overall customer experience
- Comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to understand how visitors use the site. Cookies are small text files stored on your device that help us improve functionality and analyze traffic patterns.
You can control cookie settings through your browser. Disabling cookies may affect certain features of the site.
4. Third-Party Services
We may use third-party tools to help operate our website and business, such as:
- Website analytics platforms (e.g., Google Analytics)
- Email or scheduling software
These third parties have their own privacy policies and we encourage you to review them. We only share the minimum information necessary for these services to function.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When information is no longer needed, we securely delete or anonymize it.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request that we delete your personal information, subject to certain exceptions
- Withdraw consent for communications at any time
To exercise any of these rights, please contact us using the details below.
7. Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or would like to exercise your privacy rights, please contact us:
Pinpoint Mechanical
Phone: 604-786-2973
Email: info@pinpointmechanical.com